Contact

Contact Shayne Currie about information published on Online Blackjack USA, a correction, a privacy question or a problem using the website. Email is our contact channel. This page explains what to include so an enquiry can be understood without collecting unnecessary personal information.

Website contact details

Please use a clear subject, such as Editorial correction, Website issue, Privacy enquiry or Business enquiry. Include the page address when your message concerns something on the site. We do not publish a telephone support number or provide a casino live-chat service.

Report an editorial error

Identify the specific sentence, figure, link or example you are querying. Explain the correction you believe is needed and, if possible, link to the original public source. A precise report is easier to assess than a general statement that a page is wrong.

For a blackjack hand or strategy question, include the player’s cards, the dealer’s upcard and the relevant table rules. Deck count, soft-17 policy, surrender and double-after-split permissions can change the answer. For an advertised promotion, include the public offer page and the terms you are referring to, rather than private account records.

Report a website problem

Tell us the page address, whether you were using a phone, tablet or computer, and what happened. Useful examples include a menu that will not open, text that overlaps a button, a broken link or a calculator that rejects an expected input.

You can describe your browser and operating system if relevant. If you include a screenshot, crop out account names, email addresses, balances and other personal details. Do not send access credentials or install remote-access software to demonstrate a problem.

Privacy enquiries and requests

Use the same email address for questions about personal information handled through this website. Explain the information or correspondence you are referring to and the request you want considered. Sending from the address used for an earlier enquiry can help us identify the relevant correspondence.

We may ask for limited additional information where reasonably needed to understand a request or verify that it concerns you. Do not attach a passport, payment card, bank statement or other identity document to an initial email. The Privacy Policy explains our information-handling purposes, service providers and available choices.

Questions about an operator account

Online Blackjack USA publishes information; it does not operate a casino or hold gambling accounts. We cannot see an operator’s player records, reverse a payment, approve a withdrawal, change a bonus or remove an account restriction.

For those matters, use the operator’s authenticated support or complaints process. You may tell us about a factual problem with our coverage, but please do not send us your player password, payment information, one-time code or verification documents.

When you need gambling support

This editorial inbox is not a gambling counseling or emergency service. Our Responsible Gambling page links to U.S. support. The National Council on Problem Gambling provides current helpline, online chat and state-resource information for people affected by gambling.

Business enquiries and follow-up

For a commercial enquiry, identify your organization, the purpose of the message and any proposed relationship. A business approach does not guarantee coverage, a favorable description or a change to factual information.

If you follow up on a message, keep the earlier correspondence in the thread. We do not promise an immediate reply or a fixed response time on this page. Applicable obligations concerning a valid privacy or other formal request are handled according to the circumstances and relevant requirements.